Privacy & Security.

Your data belongs to you. At sheldon.health, we take privacy and security seriously with comprehensive technical and organisational controls to keep your information safe.

Full Data Control

You decide who sees your information throughout its lifecycle

100% Cloud-Based

Secure cloud infrastructure with enterprise-grade protection

Trusted by Clinicians

Used by healthcare professionals across Australia

Strong Data Security

End-to-end encryption and robust access controls

You are in control of your data

sheldon.health does not modify any of your personal health data. You have full ownership and control at all times.

If you choose to discontinue the service, sheldon.health will disconnect from any integrated services and your administrator will be notified that all data will be securely removed from our systems.

Your assessment data is never shared without explicit consent

You choose which clinicians can access your records

Full data export available at any time

Complete data deletion upon request

Transparent data processing practices

Australian Privacy Act

Compliant

APPs Compliance

Compliant

Healthcare Standards

Adhered

Data Encryption

AES-256

Regulatory Compliance

Built in Australia, sheldon.health complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), ensuring your health information is handled with the highest standards of care.

We continuously work to identify and address any potential privacy gaps, keeping our practices aligned with evolving healthcare data regulations.

Infrastructure & Security.

Enterprise-grade cloud infrastructure with multilayered security controls.

Cloud Infrastructure

Our platform runs on enterprise cloud infrastructure with multilayered, built-in security controls and advanced threat intelligence to protect against evolving threats.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Your health information is protected at every stage of its journey.

Access Controls

Role-based access controls, multi-factor authentication, and audit logging ensure only authorised individuals can access sensitive data.

Internal Security

All sheldon.health team members complete a comprehensive data security programme. We recognise that many security issues stem from human error, so we take proactive preventive measures through onboarding training and periodic security awareness sessions.

Frequently Asked Questions.

Your security questions, answered.

Need more information on privacy & security?

Our privacy and security team is here to help answer any questions.